Have more questions about the Tiered Card Program? Click below to view our Frequently Asked Questions, House Rules or Tiered Card Brochure. If you still can’t find what you’re looking for or have a specific question not displayed here, please utilize our Online Contact Form and we will get back with you as soon as possible. Or, stop by any Players Club location while visiting WinStar World Casino and Resort for additional details.
FAQs HOUSE RULES Tiered Card Brochure
CLUB PASSPORT MEMBERSHIP REGULATIONS:
All guests must present a valid photo I.D. (as outlined in the house rules) at any open Players Club location in order to sign up, change and/or access personal account information. Membership benefits are based on availability, play and Casino Host or management discretion. Management reserves the right to make changes to benefits without notice. Bingo, Keno, Poker and Off-Track Betting play and retail purchases are not eligible for tier tally point earnings. Express lines available at participating outlets only. All guests must abide by the posted WinStar World Casino and Resort house rules Failure to comply with house or promotional rules or verbal instructions from property management may result in temporary or permanent loss of membership benefits and/or being barred from the facility. Additional restrictions may also apply. Please note, banned and/or barred individuals may take up to 90 days to be removed from our direct marketing programs, including direct mail pieces, emails, etc. Click below to view a PDF version of the House Rules.