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Winstar Blog

Meet the Staff: Laura Chatham

So much goes on behind the scenes here at WinStar World Casino and Resort, especially when it comes to all of the exciting events, like the World’s Game Show, and promotions, such as the Hot New Games premier event. Employees like promotions manager, Laura Chatham, are what make us so successful. Laura has been a member of the WinStar World Casino and Resort family since 1998, and she has become a cornerstone for our team.

WinStar hosts hundreds of events and promotions each year, and Laura plans and executes these to make sure everyone has an excellent experience at WinStar World Casino and Resort!

Tell us a few fun facts about yourself.

When I’m not spending time with my seven kids and 11 grandkids, I love to be outdoors hunting and fishing.

We bet those grandkids keep you busy!

How did you get into doing what you do? Was it something you always wanted to do or was it something that found you?

I came to WinStar for a change and started as a guest service rep. I became a supervisor within 6 months, moved to the Players Club as a supervisor and then became the promotions manager in February 2010. I never saw myself doing this type of job but I have always loved working with people and having a good time.

What does day-to-day at WinStar World Casino and Resort look like?

Event and promotion planning, promotional execution, deciding on what to give to our patrons as prizes, meetings, answering emails and whatever else is thrown my way!

What gets you motivated to go to work each day?

Taking care of my family and getting to help our patrons.

What is your favorite WinStar memory so far?

We had one of our The World’s Game Show finales and a lady won $10K. She had just lost her job due to medical issues and did not know how she was going to make it. She was shaking and crying and could not believe she had won.

What an amazing surprise for her. That’s definitely a memory to last a lifetime.

You plan a lot of events at WinStar. What are a few of your favorites and why?

I don’t really have a favorite event we plan. Even though I don’t plan PBR I assist with it the day of, and just being outside and seeing everyone is fun. I love to plan new and different ways to execute promotions to make it fun and exciting for our patrons.

We are so grateful for Laura and everything she does to make our events and promotions entertaining for our patrons. If you see her around, be sure to stop and say hi! Connect with us on Facebook, Twitter or Instagram (@WinStar_World) to let us know who you would like to see featured on our blog next!

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